When do these terms and conditions apply?
HSBC Bank Middle East Limited - Qatar (“we” or “us” or “HSBC”) is offering the “Refer a Friend” Program (the “Program”) from April 1, 2019 to 31 December 2019 (both days inclusive) or otherwise notified by HSBC on HSBC’s public website (www.hsbc.com.qa) (“Program Period”).
These Program Terms and Conditions (“Terms and Conditions”) apply in respect of the Program. These apply to you so far as law and regulation permits, so please read them carefully.
Who are eligible to participate in the Program?
The Program is open to existing customers (the “Referrer”) who successfully refer New to Bank customers (the “Referred”) who meet the “Eligibility Criteria” below during the Program Period.
Eligibility Criteria for the Referred:
In order for the Referrer to be eligible for the Program offer specified below, the Referred must fulfil the following:
HSBC Premier
The Referred MUST apply for and open a new HSBC Premier account during the Program Period
For the purpose of this Program, the Referred must not be converting an existing single HSBC account to a joint account; i.e. must not be adding a new joint account to an existing single HSBC account
The Referred MUST have met all our identification and verification requirements
The Referred must not have any previous account or product with HSBC Qatar
For the purpose of this Program, the Referred can be a Premier customer by:
- Transferring a monthly salary equivalent to QAR 50,000 or more into a new HSBC Qatar account OR
- Maintaining a minimum monthly average balance of QAR 350,000 (or equivalent in any other currency) in deposits and/or investments in a new HSBC Qatar account
HSBC Advance
The Referred MUST apply for and open a new HSBC Advance account during the Program Period
For the purpose of this Program, the Referred must not be converting an existing single HSBC account to a joint account; i.e. must not be adding a new joint account to an existing single HSBC account
The Referred MUST have met all our identification and verification requirements
The Referred must not have any previous account or product with HSBC Qatar
For the purpose of this Program, the Referred can be an Advance customer by:
- Transferring a monthly salary between QAR 15,000 and QAR 49,999 into a new HSBC Qatar account OR
- Maintaining a minimum monthly average balance of QAR 100,000 (or equivalent in any other currency) in deposits and/or investments in a new HSBC Qatar account
General eligibility:
- The Program is not open for referrals made to customers with any existing accounts or products with HSBC Qatar
- The Program is not open for referrals made to existing cardholders who open an HSBC account
- The Program is not open for referrals made to Premier international customers who qualify based on Premier eligibility in another market (or) Premier Build-up balance both do not qualify
- The Program is not open for referrals made to new to the bank Personal Banking
- The Referrer who makes a successful referral must be an existing HSBC account holder to qualify for the Program
- Whilst the Referred may be contacted based on the Referrer’s recommendation as being eligible to apply for an account, the HSBC Premier, Advance and Personal Banking account remains subject to our eligibility criteria and internal policies and we have no obligation to accept the Referred application for a new HSBC account or the subsequent product application.
- Please note HSBC’s eligibility requirements for all subsequent products and services will be applicable to the Referrer and the Referred.
- This Program is not valid in conjunction with any other offer provided by HSBC to its existing or new customers and HSBC reserves the right to decide on whether you are eligible for this Program.
- HSBC employees are not eligible for the Program.
- Employer representatives such as HR or Finance personnel who refer customers to HSBC in their ordinary course of business are not eligible for this Program
- For the purpose of this Program, HSBC has the sole discretion to determine whether a referral qualifies as a successful referral
What is the Program Offer?
For the purposes of these Terms and Conditions, subject to the above mentioned eligibility criteria, the Program “Offer” shall mean the following:
Premier Bonus Referrer is eligible for QAR 1,000 Cashback per successful referral.
Advance Bonus Referrer is eligible for QAR 500 Cashback per successful referral.
Referral Bonus: This Offer is only available to existing customers who refer New to the bank customers who meet the Eligibility Criteria specified above and our internal policies.
There is no cap on the maximum number of successful referrals a Referrer can make, however, HSBC has the sole discretion to determine whether an existing customer can qualify to partake in this Program.
All new Premier customers under Refer a Friend program will receive a complimentary gift voucher for Al Maha Family package service for value of QAR 500 within 30 calendar days upon opening an account and meeting the eligibility criteria.
Please read the Q&A below on account closure and interrupted salary transfers or interrupted balances as there may be instances where you will no longer be eligible, or may be liable to repay the cash back.
How will I get this bonus?
If the Referrer and the Referred customer meet the Program Eligibility Criteria above, the cash back will be credited to the Referrer’s HSBC account based on the following:
- Where the Referred customer opened a salary transfer account, the cashback will be credited within 60 calendar days of the Referred transferring the first salary into the new HSBC account
- Where the Referred customer opened a balance based account, the Referred MUST maintain the relevant balance for 3 months, post which, the cashback will be credited within 60 calendar days
- New to the bank Referred customers may be asked to provide the name of the Referrer for validation purposes.
Do any other Terms and Conditions apply to me?
Yes.
- By participating in this Program, both the Referrer and Referred expressly agree and understand that their personal information (limited to name and contact details) may be shared by HSBC to the other. For the avoidance of doubt, by participating in this Program, the Referred customer confirms that they have expressly authorized the Referrer to disclose their personal information to HSBC and that HSBC shall use such details to contact the Referred.
- HSBC reserves the right to claw-back any amounts previously paid under this Program at its sole discretion.
- As a customer of HSBC (being either the Referrer or the Referred) your general banking relationship with us will be governed by the HSBC Personal Banking General Terms and Conditions (Qatar). They can be found on our website at www.hsbc.com.qa
- Please ensure you have read and understood them. In addition to this, where you (being either the Referrer or the Referred) have taken a specific HSBC product, your product will be governed by the applicable product terms and conditions.
What happens when a Referred Customer closes his / her account or his / her salary transfer / balance is interrupted?
- For Salary based referrals - If the Referred customer closes his / her HSBC account within less than 90 calendar days from the first salary credit to his / her HSBC account then:
The Referrer will no longer be eligible for the referral bonus
Where the referral bonus have been received by the Referrer, HSBC reserves the right to reverse the amount from any one of the Referrer’s accounts or credit cards held with HSBC.
- For Balance based referrals - If the Referred customer closes his / her HSBC account within less than 90 calendar days from maintaining the required minimum balance in his / her HSBC account then:
The Referrer will no longer be eligible for the referral bonus
Where the referral bonus have been received by the Referrer, HSBC reserves the right to reverse the amount from any one of the Referrer’s accounts or credit cards held with HSBC.
What else do I need to know about the Program?
These Terms and Conditions only apply in the State of Qatar. We reserve the right at our discretion to alter, amend or withdraw these Terms and Conditions at any time without prior notice to you. Our decisions on all matters relating to the Program shall be final and conclusive.
- You agree to take part in any promotional activities reasonably requested by us if you qualify for the Program.
- You consent to your data being stored, transferred and processed by HSBC, its group companies and its authorized third parties to contact you if you qualify the Program.
- Participating in this Program does not grant entrants the right to use HSBC’s name, logo or images from or relating to the Program without HSBC’s explicit written approval. Entrants may not make any public announcement regarding any other aspect of this Program without HSBC’s prior written consent and any breach of this provision shall confer a right on the HSBC at HSBC’s discretion not to give the cash reward to an entrant or debit the cash back from a qualifier immediately and without notice.
- For all rates, fees and charges (including overseas transactions) as set out on the HSBC Tariff of Charges Qatar, please visit our website at www.hsbc.com.qa
- We will not be liable (to the extent permitted by law and regulation) for any loss or damage arising out of organizing, holding or extending this Program. This clause does not seek to exclude the liability of HSBC for (a) death or personal injury caused by their negligence, (b) fraud or fraudulent misrepresentation, and/or (c) any other matter for which it would be unlawful for them to exclude or attempt to exclude their liability.
- These Terms and Conditions shall be governed in all respects by the laws of the State of Qatar. All disputes relating to these Program Terms and Conditions shall be subject to the exclusive jurisdiction of the Courts of Qatar.
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Issued by HSBC Bank Middle East Limited Qatar Branch, P.O.Box 57, Doha Qatar, regulated by Qatar Central Bank and lead regulated by the Dubai Financial Services Authority. MKT RC 19516