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HSBC



HSBC Premier Credit Card

Enjoy worldwide benefits, privileges and great value with your HSBC Premier Credit Card. Wherever you are in the world, HSBC is there to provide 24-hour personalised service.

Features

  • No annual fees - the card is free for life
  • Up to 56 days interest-free credit on purchases
  • Flexible payment options – minimum payment of 5%
  • A competitive interest rate on retail purchases
  • Unlimited free additional cards for family members - a shared limit means no one is ever left in a bind
  • Access your account anywhere - with the Global View service you can transfer money and pay your bills across all of your HSBC credit cards, current, and savings accounts using your HSBC Premier MasterCard
  • Free SMS alert service for all transactions on your credit card account

Benefits

  • Free booklet of entertainment-related vouchers worth QAR 20,000*****
  • Premier Privileges
  • Collect frequent flier miles with the Air Miles Rewards Programme
  • VIP airport lounge access
  • Consumer protection services – includes Purchase Protection if you experience issues with a product, and our Extended Warranty service which can add up to 24 months to the your factory product warranties
  • Included Travel Insurance
  • Emergency services - we are there to extend a helping hand, whether you are in Qatar or travelling internationally


Instant Cash

Enjoy Instant Cash - up to 50% of your credit limit with your HSBC Premier MasterCard at over 810,000 ATMs worldwide, or over the counter at any global HSBC branch that displays the VISA or MasterCard symbols. A cash advance fee will be charged.


Useful Information


Interest-Free Days

Your HSBC Premier MasterCard gives you a maximum of 56 interest-free days, provided you pay your outstanding balance in full, by the due date.


Flexible payment options

Your HSBC Premier MasterCard gives you the option to pay just 5% of the outstanding balance every month, and carry forward the remaining balance to your next statement. You have the option to pay an amount between 5% and 100% of your outstanding card balance each month.

Choose from the following convenient options to make your card payments:

     - Standing Instruction to debit your HSBC Premier Savings or Current Account
     - Online payment through HSBC Internet Banking service, to transfer from your HSBC Savings or Current Account
     - Cash payment through HSBC branches or cash deposit machines in-branch
     - A cheque payment to 'HSBC Bank Middle East Limited, P.O.Box 57, Doha Qatar'

For more information, please call us on 44382 200.


Air Miles Rewards Programme

Earn 1 Air Miles for every QAR1 spent on retail purchases and redeem miles for your preferred airline tickets.

Details

You can use your Air Miles for shopping vouchers, entertainment, electronics and accommodation, or donations to charity. The choices are limitless.

Plus:

  • Get Air Miles twice at a host of outlets in Qatar, the UAE and Bahrain by showing your Air Miles Card when you shop with your HSBC Premier MasterCard

Go to airmilesme.com or call +974 4444 9213 for more details.

Air Miles collected on your HSBC Premier MasterCard will be featured on your card statement and will be transferred to your Air Miles account each month.

* The time period between two subsequent monthly card statements.

Air travel redemptions

Enjoy exclusive rates on air travel redemptions, and redeem tickets from your preferred airline operating in Qatar, on all travel classes and at any time.* Simply:

  • Log on to airmilesme.com using your Air Miles Card number
  • Select 'Choose from our fantastic range of rewards'
  • Choose 'Flights' to see where you can fly next

*Subject to ticket availability. Taxes are paid by the cardholder.

HSBC Premier Privileges

We recognize that as an HSBC Premier customer you deserve great value, wherever you are in the world.

Details

Which is why HSBC has designed a unique programme of special offers only for HSBC Premier Mastercardholders called HSBC Premier Privileges, which is free for cardholders to access. This exclusive programme offers access to a variety of travel, shopping, dining and entertainment offers around the world, when paying for them with your HSBC Premier MasterCard.

Lounge Access

Premier Cardholders Airport Lounge Access starting 1 July 2014

Details

Country City Lounge and Location Eligible for cards issued in  Free* Access Valid For Discounts for accompanied minors
UAE Dubai Marhaba Lounge UAE, Egypt, Qatar, Oman, Jordan, Lebanon, Bahrain, Saudi Arabia, Kuwait & Pakistan Primary Cardholder Discounted rate of AED 60 per kid access
Terminals 1,2,3 and 4 Supplementary Cardholder  
Dubai International Airport    
Kuwait Kuwait Pearl Lounge UAE, Egypt, Qatar, Oman, Jordan, Lebanon, Bahrain, Saudi Arabia, Kuwait & Pakistan Primary Cardholder 50% Discount
Terminal 1 Supplementary Cardholder  
Kuwait International Airport    
Saudi Arabia Riyadh Premier Lounge UAE, Egypt, Qatar, Oman, Jordan, Lebanon, Bahrain, Saudi Arabia, Kuwait & Pakistan Primary Cardholder No discount
Terminal 1 Supplementary Cardholder  
King Khalid International Airport    
Saudi Arabia Jeddah First Class Lounge UAE, Egypt, Qatar, Oman, Jordan, Lebanon, Bahrain, Saudi Arabia, Kuwait & Pakistan Primary Cardholder No discount
North Terminal (Foreign Airlines) Supplementary Cardholder  
King Abdulaziz International Airport    
Saudi Arabia Dammam First Class Lounge UAE, Egypt, Qatar, Oman, Jordan, Lebanon, Bahrain, Saudi Arabia, Kuwait & Pakistan Primary Cardholder No discount
King Fahd International Airport Supplementary Cardholder  
     
Egypt Cairo First Class Lounge - Terminal 1 UAE, Egypt, Qatar, Oman, Jordan, Lebanon, Bahrain, Saudi Arabia, Kuwait & Pakistan Primary Cardholder Free
Exclusive Service Lounge - Terminal 3 Supplementary Cardholder  
Cairo International Airport    
Jordan Amman Crown Lounge UAE, Egypt, Qatar, Oman, Jordan, Lebanon, Bahrain, Saudi Arabia, & Kuwait  Primary Cardholder Discounted rate of JOD 20 per kid access
International Terminal Supplementary Cardholder  
Queen Alia International Airport    
Lebanon Beirut Cedar Lounge UAE, Egypt, Qatar, Oman, Jordan, Lebanon & Bahrain Primary Cardholder Free for accompanied children up to 12 years
Beirut Rafic Hariri International Airport Supplementary Cardholder  
     
Qatar Doha Oryx Lounge – Departure Terminal UAE, Egypt, Qatar, Oman, Jordan, Lebanon & Bahrain Primary Cardholder Accompanied children upto 18 years (maximum of 2 accompanying children) for HSBC Qatar issued cards. No discount for cards issued by other countries.
Hamad International Airport Supplementary Cardholder  
Bahrain Bahrain Dilmun Lounge UAE, Egypt, Qatar, Oman, Jordan, Lebanon & Bahrain Primary Cardholder Free for accompanied children up to 12 years
Bahrain International Airport  Supplementary Cardholder  
     
Oman Muscat Plaza Premium Lounge UAE, Egypt, Qatar, Oman, Lebanon & Bahrain Primary Cardholder Accompanying guests aged 18 or above get 30% discount on entry fee
Departure Section Supplementary Cardholder  
Muscat International Airport    
Brazil Sao Paulo Congonhas International Airport,  UAE, Egypt, Qatar, Oman, Jordan, Lebanon, Bahrain, Saudi Arabia, Kuwait & Pakistan Primary Cardholder No discount
2nd floor, near the Departure Gate Supplementary Cardholder  
     
Brazil Curitiba Afonso Pena International Airport. UAE, Egypt, Qatar, Oman, Jordan, Lebanon, Bahrain, Saudi Arabia, Kuwait & Pakistan Primary Cardholder No discount
3rd floor, airside Supplementary Cardholder  
     
Mexico Mexico City Mexico International Airport. UAE, Egypt, Qatar, Oman, Jordan, Lebanon, Bahrain, Saudi Arabia, Kuwait & Pakistan Primary Cardholder No discount
Terminal 2, landside. Supplementary Cardholder  
     
Turkey Istanbul  Istanbul Ataturk Airport. UAE, Egypt, Qatar, Oman, Jordan, Lebanon, Bahrain, Saudi Arabia, Kuwait & Pakistan Primary Cardholder Accompanying guests are charged an entrance fee of 50 TL per person.
International Terminal, airside Supplementary Cardholder  
     

* Policy excludes Guests - fees will be charged as per respective country's lounge management offices

Free HSBC Entertainer mobile app

With the HSBC Entertainer on mobile, you’ll never miss out on an offer. So whether you feel like having Mexican food for lunch, disconnecting from work with a scuba dive or unwinding with a massage at a 5-star hotel, you can now get the nearest offers straight off your phone.

Details

Exclusive to HSBC Credit Card customers, the HSBC Entertainer mobile app is free and gives you the following benefits:
  •  Instant access to over 8,000 ’Buy 1 Get 1 Free’ offers
  •  Offers across 15 countries: Bahrain, Cyprus, Egypt, England, Hong Kong, Jordan, Kuwait, Lebanon, Malaysia, Oman, Qatar, Saudi Arabia, Singapore, South Africa and the United Arab Emirates
  •  Offers for your whole family covering dining, entertainment, hotel accommodation and wellness
  •  Helps you easily locate offers near you or in specific areas such as malls and hotels

HSBC Entertainer app terms and conditions apply.

Find out more

Emergency Assistance

Get around the clock, 24/7 emergency card assistance. Access USD2,000 Instant Cash and a replacement card, due to loss or theft. Just call the Premier Emergency Hotline in the US at +(1) 314 275 6781 to speak with an HSBC Customer Services representative.

Travel Insurance****

As an HSBC Premier MasterCard Credit Cardholder, travel insurance is available to you free of cost provided that your travel tickets are purchased using your HSBC Premier MasterCard Credit Card.

This travel insurance is provided by Zurich Insurance Company ("Zurich"), and will protect you and your family against Accidental Death, Medical Expenses for Accident/ Sickness, Emergency Medical Evacuation and Flight Delay, while you travel.

For obtaining an insurance certificate, kindly send an email to hsbcprotection@Zurich.com

To review summary of cover including examples of exclusions, please click here

The free feature travel insurance is a world-wide, multi-trip insurance policy that automatically protects you and your family against travel inconveniences such as:

  • Flight delays in excess** of 10 hours up to USD150 per person per trip and USD300 for Family per Trip
  • Baggage loss of up to USD500 per person and USD1,000 for Family. Baggage loss of up to USD50 per item and up to USD250 per bag
  • Baggage delay of up to USD150 per person and USD300 for Family in excess** of 10 hours
  • Accidental death up to USD125,000 for individuals aged between 18 and 65 years and USD25,000 for children aged between 1 month and 17 years
  • Permanent total disablement up to USD125,000 for individuals aged between 18 and 65 years and USD25,000 for children aged between 1 month and 17 years
  • Death or permanent total disablement caused by accident in a common carrier* or private car up to USD250,000 for individuals aged between 18 and 65 years and USD50,000 for children aged between 1 month and 17 years
  • Death or permanent total disablement caused by accident in a common air carrier up to USD375,000 for individuals aged between 18 and 65 years and USD75,000 for children aged between 1 month and 17 years
  • Loss of two eyes, two limbs or one eye and one limb up to USD125,000 for individuals aged between 18 and 65 years and USD25,000 for children aged between 1 month and 17 years
  • Loss of one eye or one limb up to USD62,500 for individuals aged between 18 and 65 years and USD12,500 for children aged between 1 month and 17 years
  • Medical expenses against accident or sickness up to USD125,000 per person per trip
  • Emergency Medical Evacuation and Repatriation up to USD250,000 per person per trip
  • Repatriation of Remains benefit up to USD12,500
  • Hospital Cash benefits of USD1,200 (USD100 per day; maximum for 12 days)
  • Compassionate visit benefits up to USD7,500

Please note that aggregate limits apply - details are available from Zurich upon request

What's more, the policy also covers the insurance requirements for obtaining a Schengen Visa.

Travel Tips:

  • Take safety precautions when travelling abroad - look after personal belongings
  • Get a police report if your belongings are stolen
  • Contact Zurich by phone immediately if you experience an incident
  • Don't forget to notify Zurich of your claim within 30 days of the incident
  • If you are travelling in the last trimester of your pregnancy, certain additional exclusions may apply
  • Try to notify Zurich of medical expenses before they are incurred so you can check they are covered

Travel Insurance is a world-wide, annual multi-trip insurance policy that automatically protects you and your family against travel inconveniences such as:

  • Flight delays in excess of 10 hours up to USD150 per person per trip and USD300 for Family per Trip
  • Baggage delay of up to USD150 per person and USD300 for Family in excess of 10 hours
  • Accidental death up to USD125,000 for individuals aged between 18 and 70 years and USD25,000 for children aged between 6 months and 17 years
  • Permanent total disablement up to USD125,000 for individuals aged between 18 and 70 years and USD25,000 for children aged between 6 months and 17 years
  • Death or permanent total disablement caused by accident in a common carrier or private car up to USD250,000 for individuals aged between 18 and 70 years and USD50,000 for children aged between 6 months and 17 years
  • Death or permanent total disablement caused by accident in a common air carrier up to USD375,000 for individuals aged between 18 and 70 years and USD75,000 for children aged between 6 months and 17 years
  • Loss of two eyes, two limbs or one eye and one limb up to USD125,000 for individuals aged between 18 and 70 years and USD25,000 for children aged between 6 months and 17 years
  • Loss of one eye or one limb up to USD62,500 for individuals aged between 18 and 70 years and USD12,500 for children aged between 6 months and 17 years
  • Medical expenses against accident or sickness up to USD125,000 per person per trip
  • Emergency Medical Evacuation and Repatriation up to USD250,000 per person per trip
  • Repatriation of Remains benefit up to USD12,500
  • Hospital Cash benefits of USD1,200 (USD100 per day; maximum for 12 days)
  • Compassionate visit benefits up to USD7,500

What's more, the policy also covers the insurance requirements for obtaining a Schengen Visa.

As a HSBC Premier MasterCard Credit Cardholder, HSBC Travel Insurance is available to you free of cost provided that tickets are purchased using your HSBC Premier MasterCard Credit Card. This insurance is provided and underwritten Zurich Insurance Middle East. The insured person will not hold HSBC responsible whether for compensation, processing of claims or otherwise

Prevent fraud on your HSBC Premier MasterCard

Credit card, debit card and Internet fraud can often be prevented. Most thieves use stolen credit cards within 48 hours. Call HSBC directly on our 24-hour helpline 44382 200 to report a lost card.

Details

Keeping your HSBC Premier MasterCard safe

  • Treat your card like cash - never leave it unattended
  • As soon as you receive your new card, sign the back immediately
  • Don't give out your card number over the phone unless you know the company well and you placed the call
  • Draw a line through the blank space above the total on all charge slips to prevent any alterations
  • Never sign blank charge slips
  • Check your card statements regularly and contact HSBC immediately if you notice any irregularity. All errors should be reported to us within 30 days of the statement mailing date
  • Record card numbers, phone numbers and expiration dates. Keep this record in a secure place and away from your cards, incase you need to report them lost or stolen
  • Don't put your card or personal identification numbers (PIN) together, or put your PIN on your card or in your wallet
  • If you're travelling, only carry the cards that you need
  • To enable HSBC to help you more effectively, keep your contact details updated including your mobile number
  • If your card is taken by the ATM, please inform HSBC immediately by calling 444382200
  • If your HSBC Premier MasterCard is ever lost or stolen, contact us immediately on 44382 200 to report it missing. Note that it is vital to verify yourself as the cardholder on the phone
  • Please do not provide any personal/ financial or debit card related information to an unknown website or respond to any email seeking such information from you

The Internet

  • Only shop through websites that offer secure ordering and payments
  • While on the checkout page of a shopping website, ensure the site uses a secure server before you give out your financial information. If the URL (web address) starts with "https://" then the site uses a secure server
  • Only deal with companies that show their privacy policy on their websites and always read the stated privacy policy. While some websites may ask for personal data, the only information a merchant requires to process your order is the card name, credit card number and expiration date

Purchase Protection ***

When purchasing goods, MasterCard provides automatic protection against accidental damage or theft within 90 days' from the date of purchase - up to a maximum of USD5,000 annually.

Summary of Cover

The benefits and features set out above are current as at the date they appear on our website. However, they may be subject to change at any time at our discretion. We will try to notify existing customers of any changes that may impact them either in advance of the change or shortly afterwards.

The free benefit travel insurance is provided by Zurich Insurance Company ("Zurich") pursuant to a corporate policy between HSBC Bank Middle East Limited ("HSBC") and Zurich, whereby HSBC is the policy holder and you are the insured person. Please read the summary of cover for relevant terms and conditions and exclusions. HSBC will not be responsible for any claims, processing or otherwise.

*Common carrier: (Public transport) any means of transportation operated by a company or an individual licensed to carry passengers for hire, including but not limited to aircraft, bus, ship, train, or tram.

**The excess where applicable will either be in time excess applied after which a claim will be paid or in USD amount where it is applied as a deductible on the claim amount to be paid.

Supplementary Card Benefits

  • No Annual Fees – Enjoy unlimited supplementary cards with no annual fees
  • Free HSBC Entertainer App - Free download of our ’Buy 1 Get 1 Free’ mobile app with over 8,000 offers across 15 countries
  • Free Lounge Access - Supplementary card holders can enjoy free access to selected airport lounges
  • Air Miles – Earn 1 Air Mile for every QAR 1 spent on retail purchases with our Air Miles Reward Programme

  • Quick and easy ways to pay your card bill - via Phone Banking and Internet Banking, in person at your branch or by putting a cheque in the post. See the table below for more details
YOUR PAYMENT OPTIONS: HOW TO PAY YOUR BILL: HOW LONG IT TAKES TO CREDIT YOUR ACCOUNT:
Free Autopay Service Call 44382 200 to set up a standing instruction to debit your HSBC Current or Savings Account every month. Pay 5% to 100% of your monthly outstanding balance 1 working day
Internet Banking Transfer money to your HSBC Premier MasterCard Account 1 working day
Cash deposit machines Pay your bill instantly by depositing cash at any of the HSBC cash deposit machines in Qatar  
ATMs Transfer money from your HSBC Current or Savings Account to your HSBC Premier MasterCard, from any HSBC ATM in Qatar. Or deposit cash or cheques at any HSBC ATMs in Qatar 1 working day
Branches Deposit cash or cheques at any HSBC branch in Qatar. (You may be charged a fee if your cheque is dishonoured)
1 working day
Phone Banking Call our Phone Banking service on 44382 200 to transfer money to your HSBC Premier MasterCard Account 1 working day
Mailing your payment
(no cash)
Please write your HSBC Premier MasterCard number on the reverse side of the cheque/ draft and attach the bottom tear-off portion of your card statement, to ensure prompt credit into your HSBC Account Allow sufficient time for payment to be credited to your
account

 

A premier card designed with your values and lifestyle in mind.

Ready to apply? Have us call you

*Terms & Conditions apply
1. Excludes taxes and surcharges.
2. Confirmation of value added services to be availed needs to be provided 48 hours prior to time of departure, and is not available if tickets are purchased by redeeming Air Miles or on budget airlines.
3. Changes made to a confirmed service will remain subject to availability.
4. The time period between two subsequent monthly card statements.

*Credit Shield Plus is provided by American Life Insurance Company (Alico).
***Purchase Protection is provided by MasterCard International in association with American Home Assurance Company.
***** Free Entertainer booklets are subject to availability.