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In compliance with the directive of Qatar Central Bank, we are pleased to inform you that HSBC Bank Middle East Limited in Qatar (HSBC) has successfully generated the International Bank Account Number (IBAN) for all your HSBC accounts.
From 1st January, 2014 onwards, all banks in Qatar are required to accept and process payment instructions only with a valid IBAN.

You can generate your IBAN from www.hsbc.com.qa by inputting your 12 digit HSBC account number.
Please note that this generator is applicable only for HSBC account numbers in Qatar.

Please use the Qatar IBAN for all instructions for value date on or after 1st January 2014, when making domestic payments to any customer account in Qatar.
This includes making salary payments to your employees or vendor payments.
Please reach out to your beneficiaries to obtain their IBAN.

Receiving payments to your HSBC Qatar account, from any party based in Qatar or outside Qatar.
Please ensure that the IBAN for your account is communicated to all parties from whom you are expecting a remittance to your account. If you issue invoices, it is recommended to quote the IBAN on the invoices.

In case the IBAN is not used, the processing of both inward and outward payment to/from your account is likely to be delayed or even rejected and you may incur additional processing charges.

Please note, all HSBC payment / instruction submission channels have been enhanced to accept IBAN.

If you would like to discuss this further you may contact:
• Your Relationship Manager or
• Client Service Manager or
• Our HSBCnet Helpdesk at +974 4 4254353

Notice on HSBCnet Service Disruption During Eid Holidays

Dear customers,

Kindly be informed that in the absence of the confirmed Eid holiday period we have marked the following possible dates as holiday.

Algeria – 8 August 2013 to 10 August 2013
Bahrain – 8 August 2013 to 12 August 2013
Egypt – 8 August 2013 to 11 August 2013
Jordan – 8 August 2013 to 10 August 2013 ( Noting that if last day of Ramadan is the 07th of August the Holiday will be till Saturday the 10th if the last day is the 8th the last day of the Holiday will be the 9th of August 2013)
Kuwait – 8 August 2013 to 13 August 2013
Lebanon – 8 August 2013 to 11 August 2013
Oman – 8 August 2013 to 11 August 2013
Qatar – 8 August 2013 to 13 August 2013
UAE – 8 August 2013 to 11 August 2013

During this period, you will not be able to initiate transactions for value date falling in this provisional holidays range. This system update is done on precautionary basis. We will update the system, as soon as the Eid holidays are confirmed by the respective regulators.

For further enquiries, please call the HSBCnet Helpdesk
Algeria – +213 2 189 1377
Bahrain – +973 1756 9878
Egypt – +20235355200
Jordan – +962 6 550 2281
Kuwait – +965 2 223 0763
Lebanon – +961 1 760406
Oman – +968 2 476 2933
Qatar – +974 4 425 4353
UAE – 800 4407 (or +9714 366 9001 from outside the UAE)

We apologize for any inconvenience caused.

Thank you.