Following the directive of the Qatar Central Bank, we are pleased to announce the implementation of the International Bank Account Number (IBAN) in Qatar. This change will take effect from 31 December 2013. Upon implementation, banks will process payments using the internationally recognized IBAN and this will be applicable for all transfers between banks in Qatar. For international transfers, the IBAN of the beneficiary must be quoted if the country has implemented IBAN. All transfers from outside Qatar to your account will also require a valid IBAN to be provided by the remitter.
Your account number with us remains the same and there will be no changes to your Cheques, Credit Cards or Debit Cards. You will however be required to provide updated payment details to individuals or companies who transfer funds to you to ensure that payments are not delayed or returned. Any standing instructions maintained on your account would also need to be updated to reflect the IBAN of the beneficiary if applicable. We will not be liable for any loss in the event that you fail to carry out this action.
For your convenience, your IBAN will be displayed on your account statements. You can also determine your IBAN by entering your existing account number on the IBAN generator available on our website (www.hsbc.com.qa)
Should you have any queries, please contact us on 4442 4722, visit our website, or speak to our customer service representatives at your nearest branch.
Our branches will be closed from Saturday 04 October to Saturday 11 October 2014, on account of Eid Al Adha.
Saturday banking will however be available at our Airport Road branch on 11 October between 08:30 am – 12:00pm, and normal banking hours will resume in all branches from Sunday 12 October.
Effective March 21 you will be able to enjoy our enhanced phone banking services:
• Enjoy the convenience of creating or changing your debit card PIN with our Phone Banking service
• Experience the ease of paying HSBC Bank Qatar Credit Cards over the phone
• Make the most of our new cheque book request service offered over the phone
• Create your unique Phone Banking pin for instant access to our Phone Banking service
To experience how Phone Banking should be simply call 4442 4722.
For the updated Phone Banking map click here